Who said anything about this being a problem with the forum?

I thought the forum was here to help us all. I'm just trying to get some info about The Turkey Roost. If anyone knows of a problem, please let not just me know, but anyone else who might consider sending them work. As I mentioned, I sent a trophy turkey for wholesale work, and now, for months, can't communicate with the folks at the turkey roost. I fear I may have lost my customer's prize, and I don't know what to tell him.