Van Dyke's

[*]

I'm so tired of their crap, They only give shipping quotes even when it's boxed and ready for the truck. Then when you get billed it's twice as much.
Good bye Van Dykes.

[Evelyn Billington (Superpig)]

You sort of got me lost there. Could you be more specific?

[Kim Owens]

And you think shipping costs are their fault?  I personally am tired of ALL shipping costs.  Without items being boxed, how do you expect a company to give you an exact quote?  Not being ugly here, just curious as to how we can expect a hard quote if one does not know the measurements or the weight of a box until the merchandise is actually in the boxes. 

[Darrell]

I cant stand Van Dykes, they are always my last resort.  I once ordered a form for a whitetail that was in velvet by the time I got my order he had already rubbed out and dropped again.

[bear country]

sounds screwd up to me ! as much as they ship product out everday you would think that they had the shipping down .
they need fixed shipping far all items so that we can see when ordering

[michael p.]

Without items being boxed, how do you expect a company to give you an exact quote?  Not being ugly here, just curious as to how we can expect a hard quote if one does not know the measurements or the weight of a box until the merchandise is actually in the boxes. 

I could be wrong, but I think he was saying they give him a quote "after" it has been boxed & weighed. But then it's twice as much as they have quoted.

[*]

Yes I'll be more specific
Kim they were boxed.
I asked for a price after order was boxed and ready to compare to ups rates.

They have my orders boxed and ready to go on truck ABF Freight.
I ask for the shipping PRICE after they are ready.......
They give me a QUOTE, Because they say they can't give me a price till they PICK IT up. WELL they have scale there and a measuring tape don't they??
WHY they cannot price a shipment and stand by it , I have no clue.

 Two weeks later I get charged twice as much as was quoted for the shipping with all this extra BULLSH*T added on.
I have no more Van Dyke's Catalogs, they are in the trash.
Good Riddens

[Kim Owens]

I misunderstood, my bad.

[michael p.]

I misunderstood, my bad.

Ohhhhhh I could make so many woman jokes right now! But do to possible health risks I won't!

[EJ]

I misunderstood, my bad.

Your Bad what?

[Kim Owens]

My bad that I didn't read the above post properly.  If his quote was indeed after the supplies had been boxed, then my statement was wrong.  I have never called for a quote of my shipment from anyone after it has gone through the entire process of being pulled off the shelves, boxed and ready to go out the door.  For me, shipping is what shipping is.  I either go UPS (which is higher than he**) or fed-ex ground (which is not quite to he**).  Besides that EJ, you and Michael know that I am never 'that' bad!

[michael p.]

Besides that EJ, you and Michael know that I am never 'that' bad!

That aint what E.J. said

[CLewis]

I guess we allhave experiences that are frustrating and seem out of line.  I have ordered from Van Dykes for years.  I have not experienced the challenges you depict above.  If I am not offered an option for shipping, I ask for the specific one I want.  Generally NOT UPS.  Depending on the size and the dimensions, my wishes are accommodated.  If something seems out of kilter, I call them - to date they have been responsive to me.  If it is something small, like bird heads or bird eyes, I ask that it be shipped priority mail - way cheaper and much faster.

Like I said above, if you are told one thing and have another happen, you own it to yourself to call Van Dykes and talk to them.  Go up the chain of command if necessary.  So far they have been accommodating to me, and I would hate to not have access to their materials because of a screw up in their shipping department or an unprofessional employee that management was not knowledgeable of.

Shipping prices have materially increased on the heels of increased costs of fuel.  It is not the suppliers fauth that the cost of shipping has increased.  If the truth be known, it is probably the shipping companies that are profiting the most.

Good Luck

[earnhardtgw3]

I have two van dyke's head mounting stands, new from two different state shows this past year. I bought them so I could stop using my big and bulky home made stands, well the new stands are no longer in use because I dont care how tight you get the handles the dam stand always slips down or rolls forward or wants to spin while you are working. Nothing is more frustrating than fighting the stand that is suppose to hold your work secure. They told me it's the coating on the stands and I should grind it off and then it should hold.

[mr.T aka mr. friendly]

I only order from them what I don't need in a hurry.