most of the capes i receive are frozen which makes it more difficult to assess on the spot with the customer. what i have been doing ( if i dont notice odor immediately) is thawing and then calling customer back but i would rather assess the cape while customer is there. is there a good way to do this?
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And the worst part is, a lot of times you won't even notice a slipped area until rehydrating after tanning. You need to make them sign something to the effect of "not responsible for damaged or unmountable capes."
look it up its very good insurance for a iffy cape
I had a cape that came in that didn't smell at all. It didn't start to slip until after i tanned it and was ready to mount. Talk about a SURPRISE!
next year i will have people sign a contract like drew suggested to be on the safe side.