For all of you out there who've had to deal with an irate customer, this one is for you. It's a classic! In tribute to those 'special' customers we all love!
An award should go to the United Airlines gate agent in Denver for being smart and funny, and making her point, when confronted with a passenger who probably deserved to fly as cargo.
A crowded United flight was canceled. A single agent was rebooking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS." The agent replied, "I'm sorry sir. I'll be happy to try to help you, but I've got to help these folks first, and I'm sure we'll be able to work something out." The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "Do you have any idea who I am?"
Without hesitating, the gate agent smiled and grabbed her public address microphone. "May I have your attention please?" she began, her voice bellowing throughout the terminal. "We have a passenger here at the gate WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to the gate."
With the folks behind him in line laughing hysterically, the man glared at the United agent, gritted his teeth and swore, F*** you!"
Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to stand in line for that, too."
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Because if it did, that's great. But I hope that didn't get her fired? You know how it is nowadays.
Thanks for that one. What a good way to start my morning. That will be the best one I'll hear all week.
reality! You shouldn't have done that! They won't even listen us regarding what a dud Bush is, why would they want to hear the truth? LOL
we were flying somewhere, and the stewartess (sp) was giving the first class passengers their breakfast. a passenger said, "dont we have a choice?" she replied of corse you do, "eat, or dont eat." We enjoyed it.
Some guy refused to east the food. The Ahole was making a big fuss about the terrible food. The waitress said, I can't help you sir. If you don't like the food you'll have to go hungry."
people joke about hanging a net out the door to snag a goose