Van Dykes

Submitted by You Know Who on 4/1/05 at 9:58 PM. ( ) 64.33.242.212

Lets see how long we can keep this going --

Van Dykes
Submitted by Mike on 3/30/05 at 5:32 PM. ( ) 208.216.156.222
Has anyone ordered from Van Dykes lately? I put in an order for a form on Sunday, I still have not gotten a confirmation letter so I have e-mail them and they told me it should be shipped in two to three weeks. Has anyone else experinenced this?

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Ordered on a Weekend...
This response submitted by Reid on 3/30/05 at 5:35 PM. ( ) 67.181.172.4
A few weeks back and it seemed like it took a long time. Then I ordered during the week and it cut the time in half. I think the weekend orders get placed and shipped slower than the rest. Why that is, who knows.

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Yea
This response submitted by Sam on 3/30/05 at 5:55 PM. ( ) 207.177.14.30
I ordered some books last Friday and just got them today. I think they had friday and monday off for easter holiday.

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They don't care
This response submitted by Josh on 3/30/05 at 6:02 PM. ( ) 208.216.156.222
This has happened to me a few times and I ask the customer service and they don't even care they just say they are sorry, they don't think about us having deadlines or anything.

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Yep Great IMPROVEMENT BY CABELAS
This response submitted by Never ordering from VD's again. on 3/30/05 at 6:55 PM. ( ) 70.178.74.104
Someone at CABELAS must have been wound up on crack when they bought Van Dykes. Then they tried to improve the system hahaha, an already slow system made worse!

Cabelas needed a tax write off. screwed the rest of us in the procces.


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Never had a problem ordering from...
This response submitted by Craig on 3/30/05 at 7:04 PM. ( ) 66.66.226.122
Cabelas. Always on time!

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2 1/2 weeks and still no confirm letter
This response submitted by Ronnie on 3/30/05 at 7:38 PM. ( freebird1969_2u@yahoo.com ) 66.119.33.149
I have even thought about canceling the order,just not sure how to

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Hmmm...
This response submitted by Drew on 3/30/05 at 8:24 PM. ( ) 140.226.180.144
I ordered a form from them about a week ago and got it within 3 days. I was concerned because they had not charged my card the second day and they replied that it was being processed and that I would have the form within a day. They were right. Did you check to make sure it was in stock?

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No
This response submitted by Mike on 3/30/05 at 8:53 PM. ( ) 208.193.163.90
They told me in an e-mail that all their forms are made when they get ordered so I don't know how it can take between 3 or 14 days? She said it was because of teh Taxidermy season, isn't always taxidermy season for a taxidermy supplier?

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What form did you order?
This response submitted by Drew on 3/30/05 at 11:04 PM. ( ) 140.226.180.201
Just curious what form you ordered? This was the first time I ordered a form from them. It is the Hi-Country mulie form. The first thing I noticed is the eye set is off. The eyes look angled up, not 10 degrees down! So I called and spoke to a taxidermist there and asked if the eyes were positive set, and he hesitated. He told me to grind out the bottom of the eye socket on the form to pitch them down. Probably the last form I buy from them, I don't have time to modify the eyes on every form before mounting.

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I'm not
This response submitted by John M on 3/30/05 at 11:39 PM. ( ) 68.117.27.49
a brain surgeon, but I think Van Dykes may be going through some changes (ones I'm sure that will benifit us) and it's taking some time to work out (maybe more than they thought it would). I think Van Dykes is a great company that will work with you on any problem you may have. I've never up until the past few months have had to wait more than a couple working days to get a order in but have waited a couple weeks for some items recently. I'm definatley not going to jump ship on them though. They have always been good to me in a number of ways. Not only are they a good supply company but if you have a technical question call Gary or Olaus and ask them any taxidermy question and they, being pros in the field will happily help you out.

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John you are
This response submitted by You all know on 3/31/05 at 1:28 AM. ( ) 64.33.242.212
definelty not a brain surgeon. Every company has customer service to help answer your questions. But the Real Pro's in the field are Joe Meder, Dennis Behn, Joe Ferebee, Tom Weikum, Cally Morris, Tom Sexton, Roger Martin, Phil Helms, Mike Gillis, Perry Stout, Chris Barnhardt, all from Team McKenzie I could go on with the list and AWARDS they have achieved and innovative ideas for the industry. That's just team McKenzie not including the Noonkester, Buckeye, and Rhinehart teams.
You want me to tell you about Research Mannikins Bill Lancaster, Joe Kish, Stefan Savides, Erich Carter, Jim Pits, Bob Elzner, Mike Frazier, and many, many others. How many awards have they won, what have they done for the industry.
Still not a brain surgeon, How about Matuska Supply Company ever heard of them Brain Olson, Pat Wagner,Mike Yeska, Cory Caruthers, and Tom Matuska.
Should we go onto WASCO - Sallie Dahmes, Rick Carter, Ken Edwards enough said.
I could go on and on with the other companies, but I don't have the time. Sorry but I know you all have great service and products.

These are the "pros in the field"! What awards have Gary and Olaus won what have they done for the taxidermy industry. Who are they?Not much considering that Van Dykes does have -- John Schmidt, Don Holt, and Danny Owens sculpting for them. It looks like they are getting smart and getting Doug Roffers, Jodi Green, and DeWayne Dewey on board. Those guys are the pro's.
HEll-- everything you need to know about taxidermy is documented in the archives-- you want or need to know something hit the orange button and study. Order the books and videos read, watch and learn.
Any company will work with you with problems- but order some where else and you wont have these problems. Waiting a couple of weeks let alone one week for delviery of goods is unacceptable. If I sold something on here to you and I didn't get it to you for a couple of weeks my name would be mud smeared up and down the forums. So why defend a company that provides service with a sorry were run by some big outfitter that doesn't know the taxidermy industry.
Not a brain surgeon either............
but I did stay at a Holiday Inn Express
ROFLMAO

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LMAO
This response submitted by Doug on 3/31/05 at 5:56 AM. ( ) 64.18.236.231
Sounds like we've got a GR Jr. in the making!

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Just a opinion
This response submitted by Wildwood on 3/31/05 at 5:58 AM. ( ) 4.224.75.86
I haven't orderd a lot lately from Van Dyke's simply because of the shipping time thing (SD to IN). Van Dyke's is still a good company with the products we need as taxidermists. With the posts on here about poor service certainly someone from Van Dyke's are reading these weekly posts. I would like to here their response on this forum. As they know we are their customers.

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you all know
This response submitted by John M on 3/31/05 at 8:45 AM. ( ) 68.117.27.49
that was kind of rough don't you think? Thanks for leaving your name. Van Dykes offers everything I need and more. That's my opinion.

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John
This response submitted by You all know on 3/31/05 at 10:57 AM. ( ) 64.33.242.212
George Jr, your damn right! But they (VD's) cannot bully me around like they did to him. (I believe that was in the archives but was removed at the request of VD's) but we won't open that can of worms.
Everyone is entitled to an opinion and I respect your opinions but be sure that you're going to get mine and that is what makes this site so great. We can all go round and round and round on here, but it makes the industry that much better.
It is so sad that Van Dykes can't wake up and realize the potential that is out there. I mean every other week there is a post concerning orders and products from Van Dykes taking sooooooooooooooo long to be filled.
Kind of rough? The truth does hurt, but I was not slamming you, but I was slamming Van Dykes/Cabelas if you couldn't figure it out.
They won't respond to any posting on here, especially if they are bad, they just want the problems to go away, be forgotten, swept under the rug, etc, etc... They don't know enough about taxidermy and the industry to do anything other than that. As far as their products and materials go -- yeah I get stuff from them but you always get what you pay for.
Most all should know who this is anyways, leave your email address and I will email you back and let you know in person if you haven't figured it out.


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ROFLMAO........
This response submitted by Pot Stirrer on 3/31/05 at 12:31 PM. ( ) 4.14.191.246
.......Little Buddy, you truely are the "Pot Stirrer Jr." If you're a republican, I'll vote for ya in a few years for President! But you said it like it is.....truely is!
Half the problem is the fact that they have a quicker turnover time with their employee's than they do product. Wonder why that is?
And to say that they make their mannikins to order is a total lie! On large "Lifesize" yes. But deer manninkins,Elk,Mulies,Antelope and small mamal lifesize and the such are cranked out on a daily basis.
As a customer, NEVER accept that as an excuse when talking to a Rep.

But the "Hi COuntry" Muliee were sculpted by both Schmitty and Joe Kish.I have mounted off of them and love them. Never had a problems with the eyes. The "Product Specialist you talked to Drew needs to do a bit more research on the products in question and not give you a guessing answer. If he truely knew the answer, there would be no need for any hesitation,ESPECIALLY if he knew the product. If it was Randy Life......hell,he mounted off one on page 40 of their new catalog. If he knows of a positive set eye problem,then he should address it to Gary Beigh,the "Product Manager".
But stay away from any and all Don Holt Mannikins. There is truely semetry problems with ALL his stuff. But they do make good artifical rocks.
John Schmidts Lifesize Mamals are some of the finest in the industry. Thats a step in the right direction. If McKenzie pulls him from VD's,VD's may as well call in a night. But because he's VD's sculpter, I guess the industry will never take his sculptings serious. Hell, John was on The Outdoor Channel with Taxidermy Trails with Dan Bantly where john won 1st place for his mountain lion sculpting and a wolf I believe That was at the last WORLD show. Now that says something about the guy!
But I truely believe that "Customer Service" starts with in a company. If you treat your employee's good,they'll try harder to please,which inturn rewards the customer with good product as well as a quict turn around time.Something they have yet to figure out.
Till then,Van Dyke's will remain "The World's Formost Sad Story"!

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John
This response submitted by Jeff F. on 3/31/05 at 12:49 PM. ( NaturesTrophies@aol ) 152.163.100.7
Most of us know who "you know who" is. I'll not say who but he KNOWS VD's inside and out. I called VD's yesterday about a product and they said it would take 7-10 days to get to Indiana when IT WAS IN STOCK! I told them I would call McKenzies. It really seems so simple of a solution that I can't believe it's not being dealt with. I only deal with them when I have to now and even that's to much. Plain old PISS POOR business. It's a shame too. They could pay for a new warehouse in no time flat if they just woke up and took care of business! Jeff F.

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You All Know
This response submitted by John M on 3/31/05 at 2:24 PM. ( ) 68.117.27.49
I guess I figured it out. Your one of the reasons I'm a VDs fan. jcmallien@charter.net

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It Would be nice
This response submitted by John M on 3/31/05 at 3:12 PM. ( ) 68.117.27.49
if Van Dykes would try to defend themselves and explain what they are trying to do to remidy the problems they're having. I did not mean any disrespect to You All Know

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Anyone Ordered
This response submitted by Mike on 3/31/05 at 4:06 PM. ( ) 208.193.163.206
Just curious has anyone order a form since Sunday and already recieved it? I think Van Dykes was just lying their way out of every question I aske them, I replied again with more questions yesterday and I still have not heard back.

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John M
This response submitted by Pot stirrer on 3/31/05 at 8:23 PM. ( ) 4.14.191.246
...you'll NEVER hear a response from Van Dykes about this matter on this Forums! WHY ? Glad you asked.Its because the big shots within Cabela's forbid it. Right Mike W.?
Trust me, all eyes are on this one at VD's today,and will be tomorrow as well. Olas is reading it, Randy is reading it, Gary is reading it, Michelle is bad mouthing us as she's reading it, even though they know its the truth. But all true puppets are operated by the strings of their masters. Sad! Until the strings are cut, the company will never be a threat to the likes of a McKenzie and the consumer will continue to suffer for it.
Don't get me wrong, there are many good people working within the company. There are many that fight every day to make it better. But it is NOT going to happen if Cabela's does not want it to happen! What is their reason? I think you all can figure that one out on your own. I fought a fine fight, "You know who" fought the fine fight and we all lost. The ones after us will lose as well. Its like bringing a knife to a gun fight. You're going to lose. Its a well laid out plan that none of you even know about, and none of us knew about going into the fight.T rust me when I tell you that there are/were many of us that fought for you, the consumer and lost the battle.

But there is still hope. You have the Brian Hellman's & Susie Smith's, Kathy Northrups, Michelle Hellman's, the John Schmidts, Toby, Kara's, Shawna's and several others in the "Taxidermy Division" of VD's that are trying to make VD's a better place to shop. I just look forward to the day where I won't hear "there is another clean up on isle 5"

Stirer out!

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Thanks Stirer
This response submitted by John M on 3/31/05 at 8:57 PM. ( ) 68.117.27.49
I just sent you an e-mail before i read your last post. There are good, great people that work there. It sounds like the episode on South Park where Wal Mart was involved and the people that worked there were apprehensive to say anything. Alls I'd like to say to the GOOD people that work at Van Dykes is keep trying I appreciate what you do, I'm sure your watching.

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McKenzie?
This response submitted by Drew on 3/31/05 at 10:54 PM. ( ) 140.226.180.146
Why does everyone suck McKenzie's D***? Their mulie forms suck, they make the chest area too big, and the profile is off. They only look good from the front and they are a bitch to get the last 6 inches of sewing done because the chest is too large and you fight it the whole time. The elk? I guess they think elk look like heifers, the eye sockets sit up too high and the last one I ordered from them was not symetrical at all. I'll admit, they make nice whitetails, but lots of their forms suck.

Back to VD, the mulie form I bought from them has a problem with the eye angles. They need to be pitched down, but the main problem is they don't match each other. Simple fix, and I am not willing to write them off yet. I have always had great service from them, if you have a problem, just call them, don't email. Emailing companies hardly ever gets you a timely response.

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All you need do is call Van Dyke
This response submitted by Tenbears on 4/1/05 at 9:33 AM. ( ) 152.163.100.7
Customer service. and ask them why shipments are taking so long. I DID. I have been a customer for years. And regularly place orders from them. Although I would have liked a heads up when they realized they were going to fall behind. I now understand their situation, and will see it through. Seems That With all the other Taxidermy supply houses forging toward a monopoly. Some of the economic minded shops have decided that they can remove a bump on the back of the head. Or alter an eye socket. to get forms at half the price. It seems that this year Van Dykes has seen a 400% increase in orders. They were not prepared for that. In spite of the fact they have put on additional employees. they have gotten behind. And cannot keep up. The big ordering rush that follows hunting season. Should be tapering off. this will allow them to get caught up. And begin to work on stockpiling forms for next year. they are in the process of revamping their system. But were simply caught off guard. This is what I was Told. And believe me I asked every question with the outlook of a cynic.

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I ordered from them
This response submitted by Bradlee on 4/1/05 at 10:47 AM. ( ) 12.214.237.79
A few months ago . Recieved my order but it did take three weeks to arrive . I'm not sure they send a conformation letter because I never got one here . Good advice from me ? Never ever order a squirrel kit from them ! LOL The form you recieve could easily take a racoon instead of a squirrel ! LOL They send you a giant nuclear mutant thing that looks like a big house cat and you get they joy of sanding off about three quarters of the foam all day long ! LOL Bradlee

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That's exactly what's wrong
This response submitted by You know Who on 4/1/05 at 11:22 AM. ( ) 64.33.242.212
Ten Bears,
I find alot of that very hard to believe and most of what you said to be the problem. Economics or not why would you buy an inferior product to save a couple of bucks and a bump on the back of the head. I know most shops cannot alter a form for the few bucks they may have saved, if you break it all down, time to recieve form, labor, equipment and supplies, electricity etc. etc...

Taxidermy is supposed to be fun and I know reworking and altering a form is part of the game but is not fun. Drew hit the problem right on the head when he said he hates fighting the McKenzie mule deer form. Why do some companies push junk that they even know is not accurate? Because they can, because people think that by saving a buck or two up front they can get the same thing. Well there are a few talented artists that can and personally I'm not one, so I am going to buy the most accurate forms possible. Just go and look at some of the mounts on E-Bay to see that.
That's part of the game though, you find forms that you like and fit your critters best and then stick with them. Joe Meders whitetails fit my whitetails like a glove and that is why I use them.

Along those same lines what companies are doing the most to improve there products and product lines? I for one don't see Van Dykes buying all of Bob Snow's junk and selling it in a sale catalog as a way of improving products. With compare at prices- not even sale prices -- from other companies --now that is a a joke -- How can you compare a Bob Snow bear form that will take hours of alterations and compare it to a Rayline form. Yeah it is worth the extra hundred. Even just by looking at the pictures of some of those forms you can tell they are junk. And how do they justify advertising a line of white tail forms the Timber Edge series as being new? It has been in the last three sales catalogs. I mean I was born at night but not last night. They didn't change the forms or add to the line, Steve Rottrammel sculpted that line probably in the late 70's early 80's and now they are a NEW product. Does Van Dykes really think that us taxidermist's are that stupid? I think they do and therefore don't do much business with them, except for products I know are ok, and trust me I know which ones they are.
This does not only apply to foam products but other products too. How many maches do you really need? McKenzie carrries ONE as do most other companies one that works. If you want it to set up faster or slower add salt or baking soda no big deal. But Van Dykes has 5 different maches and they are all worthless. The fast set sets up in three days and the slow set sets up in 10 minutes sometimes is never sets up at all. But they mass produce it and when someone has a problem they replace it at no cost. Now your thinking hey they took care of me and I can live with this stuff I saved a buck or two and they will replae it if it doesn't work. Hell I can add salt or baking soda to make it work and spend the extra time messing with it. Well BULLSH$T there went that penny saved.

Just my opinion
You know who

P.S. To those who recently talked bad about me down there and you know who you are I haven't even reached the tip of the iceberg.

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Food for thought....especially Ten Bears
This response submitted by Pot Stirer on 4/1/05 at 3:36 PM. ( ) 4.14.191.246
Whith all the Taxidermy Suppliers Forging forward and merging together as 1 company,why has Van Dyke's never been approached by McKenzie to sell out to them as did Noonkester,Rinehart,Tom Powell,Rayline and many,many more? Because they DONT wnat them,period.
They dont need 1 1/4 pages of strictly Turkey Tail Mounting Kits.They dont need a fuill page of sheirs. They dont need several "Cheap" deer mounting kits that dont cater to the Profesional taxidermist.They dont want old,outdated Bird Mounting kits.They dont want fish mounting kits that you just fill the skins up with mache. McKenzie does not need a Rabbit mounting kit whereas the photo of the rabbit is not even mounted,but rather frozen to the shape of a mount because there was not a taxidermist there at teh time that knew how to MOUNT a Rabbit. No, McKenzie does not need these things. WHY? because these products do not cater to the professional taxidermist,but rather to those who have never mounted a thing in their lives.

Van Dykes has 5 full pages of strictly tanning chemicals,most inwhich are junk!Another 2 pages of tanning product from Knobloch's. Another 2 pages of "Tanning Kit's". Man...do they ever love their "Kit's".JUNK!

Lamp Shades dated back to the hopping 30's. Good greif!
Do you want to make a DeerfootThermometer? I'll bet all your customers have these on their "Must Have" lists.Call VD's...they have them!
If you need Bird Bodies from the 60's-70's, Van Dykes is your place.

Dakota Bark.....now that a product that the industry was fighting over!

11 full pages of Panels. McKenzie wants those. Yah,right. JUNK!

Bob Snow's stuff.........JUNK!

Hmmm....But there are good things VD's sells. They have the best wire out there.
Their "Natural Earliners are some of the finest on the market as is their "Natural Deer Eyes" and their "Natural Fish Eye's". The Aqua eyes.......PLastic JUNK!


Elzey's Squirrel Mannikins.....good stuff.
Doug Roffer's BEar Shoulder Mannikin as well as his "Tundra Caribou" series...great stuff.
Jody Green's Whitetail series....some of the very best on the market.

Now the "Synchron Eyes? JUNK! Just another item that does not cater to the professional.

I believe that this is,in part,what "You know who" is trying to get across.They have not and are not catering to the Professional Taxidermist,but rather to the 1st timer/once in a whiler.

Again, till Van Dyke's catches up with the rest of the industry,they remain the "World's Formost Sad Story"!

Thats also my opinion,
Stirer out!

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Who's Without Guilt Here ?

This response submitted by William on 4/1/05 at 11:08 PM. ( ) 68.53.102.244

Ok let me just give my 2 cents worth on this matter. First of all I have been doing taxidermy for over 34 years and who help create my interest in the business? It was Van Dykes Northwestern School of Taxidermy. There have been a lot of us old timers who owe our beginning to them. Although their methods and ideas are out of style now they were a big part of launching peoples careers in the field. Now having said that I do agree that they do have some manufacturing and customer service flaws in recent years. I must say that not one of the other suppliers that others have mentioned is without the same flaws. I have dealt with them all that were mentioned,McKenzie,Research,Coombs Classics,D.C.(whos name can not be mentioned on this sight)and this sights host,WASCO,and I have gotten some pretty sorry forms from them all at one time or another. Heck I live about 300 miles from the WASCO supplier and I rarely ever get my order in less that 5 to 6 days and on a lot of occasions they have to back order items for 2 or 3 weeks or sometimes more! So I would not just be ripping Van Dykes over this problem. Now to another sore spot with you guys! There are a lot of holier than thou people on here I have noticed. As I said I have been in this business for a long time and I worked in and out of 3 different shops for other taxidermist during that time. I must say I was amazed at just how crooked some of you guys can be. Just how many of you have mounted up an item for a customer that was not actually the one he or she had brought you? Maybe you screwed up his deer cape or squirrel or lost his fish or your freezer went out and you lost some items or you were just to darn lazy to flesh and do the needed prep work! You were to worried about your "Good Name" so instead of being honest and calling the customer and explaining the problem you went out on EBAY and bought another cape for their deer maybe you get lucky and get one that has had all the prep work done for you or you buy some older fish mount somebody is selling and you fix any flaws if any and repaint it and pass it off as the fish the customer caught. Heck I even saw one taxidermist buy a high quality mount in another area of the country and enter it in his local state competion as his own work and win 2nd place. It did'nt matter that he spent a high price for it cause he kept his good reputation in place! I could go on and on with different things that I have seen at all 3 of those shops. Now any of you who have not done this or worse please raise your hands! I would say there are few of you out there for sure!


HUH?

This response submitted by Drew on 4/1/05 at 11:39 PM. ( ) 140.226.180.207

What kind of people do you hang out with that did all those crappy things to their customers?

I too have worked for 3 different taxidermists, never seen anything shady going on. Didn't like the look of some of their mounts, or their techniques sometimes, but never anything crooked. I am sure it happens, but you imply we all do that crap.


Clarification

This response submitted by John M on 4/1/05 at 11:48 PM. ( ) 68.117.27.49

I am not the one that posted about anyone being George Jr in this post. William I agree with you. However, I'm sure that if you have been with them for so long ( as have I though not as long as you) you may have for the past couple years missed the personally signed Christmas cards signed by everyone, customer service, tech reps etc... and my wife miss's the candy. Am I going to stop ordering from them because of it? Heck No! As Pot Stirrer said They do have some really good forms from Jody Green and Doug Rouffers that I can't get anywhere else ( please don't tell me to try someone else's, I have) It would be nice if someone from Van Dykes would come on and let us know in what direction the company is going. With my original post in support of Van Dykes ( which I still do ) I almost feel like I've been left out to dry, shellac me and hang me on the wall.


Van Dykes

This response submitted by willie on 12/31/69 at 8:21 PM. ( ) 67.98.32.210

i have had the same problem with.i called today and they said it should be shipped next week.it has already been two weeks.this is the last order they will get from me.


I never use them anymore

This response submitted by Mr. T on 4/2/05 at 7:18 AM. ( ) 64.31.6.115

slow,slow,slow,,sss,ll,,ooooooowwwwwwwww. The Cabela's store is super fast, but not Van Dykes


I find this all Amusing

This response submitted by b on 4/2/05 at 8:39 AM. ( ) 152.163.100.136

That Professionals In an Industry. with an average turn around time of 12 months. are crying about not getting their orders fast enough. HELLO! you have 11 months to order the form.


Ocean Front Property in Arizona

This response submitted by You know who on 4/2/05 at 10:17 AM. ( ) 64.33.242.212

b,
I have some ocean front property in Arizona for sale. It real cheap to but the view is fantastic and a greaat investment. You send me your money and in a couple of weeks I'll ship it out to you.


I Agree with b

This response submitted by J P on 4/2/05 at 2:12 PM. ( ) 68.201.89.167

LMAO


Wow William.........

This response submitted by Pot Stirrer on 4/2/05 at 2:45 PM. ( ) 4.14.191.246

.....you're really out there pal.
Sure, Van Dyke's was there when you started Taxidermy in the late 60's early 70's, but they're still there and not moving forward,other than switching their molds over to accept foam instead of mache.Do you know that many of their molds were origanally from the Mache erra? Yah, and these forms are still in circulation and being sold to the customer.
When I go into a Dodge Dealership to buy a new Ram,I dont expect to drive off with a "67" clunker.Sounds to me like you neeed to join your State Association,go to the meetings and demo's and catch up to the times. Are you even aware that it is now 4-2-2005. Yes, Busch is now president,not Nixon.
And who the hell do you hang with? Give a customer something thats not his because we're to laxey to do the work ourselves? There are medications that just may help you. Holey crap man. Did you learn Taxidermy in Prison?

And b......I think you're missing the point here.When you pull through the drive through to get your big mac, how would you like waiting 30 minutes for it to be made and brought out to you. Hell, if that were the case,you could have gone out for fine dining and got your food within that time frame.
So why would I want to order a product from a company that I can recieve my order in 1-3 weeks when I can order the same product,if not better within 3-5 days without any BS or lies as to why my order has not yet been shipped out? But hey, if you want and like the wait,I really dont care. You must have WAY more time on your hands than these other guys and gals have.Willie has a legit beef here. 3 weeks for a mannikin? Hell no!
3 weeks for Bradlee's order? acceptably? Hell no!

Is Van Dyke's a bad company? No way,but there is certainly miles of room for improvement if they even WANT to compete with the likes of McKenzie.Cabela's needs to let go of the reins and the choke hold and let Van Dyke's propell themselves forward to the 20th century.

Thats MY opinion,
Stirrer out
PS...."You Know Who", I'm STILL waiting on the Swamp Land in Florida I bought off you in January!

And as John M. states, whats wrong with wanting a company showing a little "Thank You" for their devotion as a good customer all these years.Van Dyke's used to do it. Why toss them aside now. John can take his business elsewhere, but he doesn't. He loves the Jody Green series of whitetails and wants to stick with them. I dont blame him in the least. Why change something that works well for you? But a simple thank you at the end of the year is not asking for much.He does good work. He's had a shoulder mount bear in the VD's catalog for the past 2-3 years now and deserves a litle respect too!


I do have

This response submitted by John m on 4/2/05 at 5:11 PM. ( ) 68.117.27.49

S.W. in billing and C.Service has helped me out in many ways during my affiliation with them and her help has had very much to do with my staying with them as much as the forms I like. Thanks Pot Stirrer for the kind words.


Slowest around

This response submitted by J on 4/2/05 at 10:51 PM. ( ) 64.12.116.136

They are definitely the SLOWEST retail in the taxidermy trade there is. If you are in a hurry, forget it. The best in the west is Research Mannikins or McKenzie. Van Dykes are go but VERY SLOW.


Hey Stirrer

This response submitted by William on 4/2/05 at 11:20 PM. ( ) 68.53.102.244

Just so you know I have been in associations and use the most modern of forms. I was just making a point about what I had seen in the 3 shops I worked in . I used to do wholesale work for them but became uncomfortable with some things I had seen so I stopped and went into my own business. I have retired now from doing work for the general public and just do work for select customers. I doubt that it was just bad luck that those 3 shops were the only ones who done that. I would say that is more the rule rather than the exception. If your not one of them that does those kinds of shady things then that is a plus for you! For 20 years I had a money back guarantee if my work failed or was not to their liking and not one customer ever claimed it. I have done work for people from Alaska to New York and any place in between.As for all this whining about slow shipping I would say if your in that big a hurry to get your supplies then you don't have enough business. Most quality taxidermist stay a good year or more behind and I would think you could find other things to work on while your waiting for your supplies. Maybe your to busy scanning Ebay or the want ads on here trying to take a shortcut! LOL


William.....

This response submitted by Stirrer on 4/3/05 at 11:01 AM. ( ) 4.14.191.246

... I totally understand what you're saying. But its not the point here. I'm sure that most taxidermist out here DO have enough work to keep them busy for the next year and so on.
But when you realize that you are out of something,or another job just took priority, is waiting 2-3 weeks justified to the customer?

And when you started off in a totally different direction than the topic matter,turning it into taxidermist on this Forums beeing basically criminals, giving customers a product that was not theirs ETC,ECT......well.......that was just WAY out there in left field man.
I will not argue with you that there are not dishonest people out there. I have seen certain things transpire that are questionable at best. But I would like to think that it is not main stream with these folks out here. But thats an entirely different subject. Maybe something you would like to post in its own catagory.For now,the focus is how Van Dykes Supply Co.can satisfy the customer!
And as far as Ebay......honestly, I have NEVER been on it. Just does not appeal to me. Your closing coments really discredited yourself. On the childish side,dont you think?


Stirrer

This response submitted by William on 4/3/05 at 6:57 PM. ( ) 68.53.102.244

First let me apologize for the EBAY remark. In reading your reply post it just seemed that you were taking a cheap shot at me and in reading some of your post you seemed to like doing that to others but your are right I should not have lowered myself to that level. As for the change of direction in the format for this forum I really do not think it was all that far off. I addressed the Van Dykes issue and was just making a side point that a lot of these whinners that are ripping Van Dykes for sorry service are some of the same people that are guilty of giving their own customers sorry service. I guess it is a far twist to tie the two together but that is just the way I looked at it. You are right it is probably a subject just for itself but if you noticed there were only 2 responses,yours and Drew, who seemed offended so I do not think I am to far off base on my observation. Thanks for taking the time to at least make note. I am getting to old to get all worked up over something as little as this ! God Bless Ya Stirrer!


HERE TO HELP

This response submitted by O Lyons on 4/4/05 at 12:00 AM. ( olyons@cabelas.com ) 63.191.97.27

As a Taxidermy Product Specialist for Van Dyke's, I am here to help anyone who requests it. If you have any questions I will be glad to give you a honest answer. As to who I am ? I am just a guy who has spent my life in a taxidermy shop and have managed to make a living for my family for over 25 years in the taxidermy industry.

Olaus Lyons


Thanks

This response submitted by John M on 4/4/05 at 9:11 AM. ( ) 68.117.27.49

for responding Olaus, I appreciate it and what you do!


William.....

This response submitted by Stirrer on 4/4/05 at 2:50 PM. ( ) 4.14.184.162

...my apologies to you as well if I appeared to be taking a pot shot at you or others as well.I too get worked up from time to time.
Even though it may not seem like it, I have as well as some of the other's a pashion to see Van Dyke's improve in both quality and customer service. Not the "Customer Service Dept.". As you've read some of the other's coments here, VD's Customer Service is some of the best out there,which amazes me with what they have to work with.
I personally dont have the temperment to be bitched at every day by distraut customers!
But I understand where you were going with the Taxidermist that also offers "Sorry Service". But I truely hope that this is NOT the case with Taxidermist that use this Forums. We all should strive for "Quality" and fight to maintain it.

Mr Lyons, Thank you so very much for for coming on here and offering your assistance to the customer.Reading some of these recent concerns from this post from VanDyke customer gives you something to work with and go on.Please do not take these things as a personal attack on you as a person.You have a bigger fight on your hands than you realize, but is worth fighting for in my humble opinion.Other's with the passion to improve the company have failed to do so in the past. I hope that the "New Blood" ,2 new Product Specialist's" instead of 1 as well as a new Product Manager can "Getterdone". But I am,unfortunately,in heavy doubts that you can. A person cant swim with cement boots on !
I think we ALL would like to see Van Dyke's cater more to the Professional Taxidermist instead of the Hobbiest,no matter what your Black Books says!
Again,thanks for your willingness to help us out here and have a gerat day
Stirrer out!
PS....Say Hello to Peanut for us!


Tired of all the VanDyke griping

This response submitted by R.P. in Ohio on 4/5/05 at 10:12 PM. ( ) 64.33.241.103

Im frankly tired of all the b.S about Van Dykes. If you don't like them, shut up and Don't buy from them. Simple as that. A lot of the bitching seems to be from some one with some inside information.
could this be from a disgruntled ex employee? As to who their pro staff is let me enlighten you. I have met Gary Beigh at several of our state shows as well as the nationals. I know he has been with Van Dykes for well over 20 years. knows the ins and out of a supply company and knows products. He is a wealth of information. I don't know Olaus personally, but have spoken to him on the phone more than a few times. I do know that he has over 20 years in the commercial taxidermy field and came from one of the largest taxidermy studios in w.v. He helped me with questions on some of my first african pieces. Thanks Olaus! I know Randy the best. He has thumped my butt more than once in competion.
as for credentials, I can remember at least 5 best of shows, several taxidermist's choices, and just about every other major award out there. He has had mounts pictured in Breakthrough and other publications. His trout systems are the finest available, period. He is an NTA judge, Judged many shows and has critiqued several of my mounts. I have attended seminars,at various shows he has done on bobcats, bears, fish, and molding. I hope he will be able to judge our show again as he is fair and very knowledgeable. nuff said on that. These guys aren't stupid and know there are problems. Has it ever occurred to any of you that this company might be suffering from growing pains? If you were trying to update and improve a supply company can you think of 3 better guys? I'm guessing You will be seeing many more new forms from the likes of John Schmidt, Danny Owens, Jody Green, Doug Roffers, Dewayne Dewey, and probably some other known names. As far as McKenzie and the other companies, They aren't perfect either and I have had my share of problems with them too. Keep plugging Van Dykes. There are some of us out here that can see some improvements and are looking for some great things from you in the future. Rome wasn't built in a day!
R.P. in ohio


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