if you go to www.ic3.gov they will take care of it. here is who they are " The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA)." I had to deal with them over a crossbow. supposedly brand new crossbow I bought on ebay. Well when it go to me it wasn't new and it didn't work. they went after him big time last i receieved an email from them they were going after him and his business for a multitude of crimes some of which were copyright infringement. He was selling chinese crossbows and painting them up to look like barnetts.