Called up to HQ today to check if they had any citric acid in stock. I have a customer that has travelled from Darlington, SC to have his deer capes fleshed here and he needed enough to make a pickle for 5 capes. Now, in the past I have always had good dealings with HQ and I have passed out their catalogs to newbies coming out of th eTaxidermy course at Johnston Community College. As I waited for the lady to check on the citric stock, I told my customer that he could drive to Raleigh and pick it up. The lady came back on the phone and told me she had 1 pound, 5 pound, and 10 pound packages in stock and told me the pricing. I told her that I was David Patton from Lonestar Tanerry and I would be sending a man up there to pick it up and she said wait a minute. OK, I waited on hold for about 2 minutes and she came back apologizing for making me wait and then she said: WE ARE NOT ALLOWED TO SELL ANYTHING TO YOU. What, I said. It isn't for me, it is for the new guy I was sending up there. She repeated that she had been told that I could purchase from any of the other supply houses, but not from Head Quarters. I don't even buy from HQ unless I see Jeremy and Gene at a taxidermy show. I tried their tanning products once and moved on. Needless to say, I won't be referring any new taxidermists from the program at Johnston Community College to them anymore. Or anyone else for that matter. They better hope Gene Smith never leaves, that wil be the only good thing they ever had and my whitetail business will follow Gene Smith where ever he ends up.