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did ya ever regret taking a job on ! (updated mounted up pics)

Discussion in 'Deer and Gameheads' started by fozziebear, Feb 9, 2012.

  1. fozziebear

    fozziebear New Member

    I got a customer that starting out I knew he was gonna be a little different than the usual. When he mentioned his deer sat in the woods over night for 22hrs and 18 minutes, i knew I was gonna be up agaist someone I cannot please. Well he brought me the deer during thanksgiving dinner (nice...but part of the job ) It was his son who shot the big buck so I had mentioned to him that if he and his son were interested I would M A Y B E enter it in the comp this year maybe ! He acted like he could care less about that so thats where I left it . After that every 2 wks he would call and ask if his cape was gonna be ok, is it gonna slip? Finnaly I just said "I tell ya what ,I will pull your cape out next ans tan it right away to reassure you that your cape will not slip and you do not have to go months wondering " One week later he calls and lets me know he has the rack officially scored and he can drop the rack off so I can get started on it right away lol ......WTF ? OH YEA , NOW WERE BACK TO putting it in the show again ::) After tanning the cape I can see it is NOT SHOW quallity , it has papila on the outside of the back corner of the mouth (might tuck just fine) it also has a rip in the eye, and on top of that he wants the ears not forward, not back , but somewhere goofy in the middle. Now we got in a spat over this and again he got his way because I think thats how were sapposed to run our biz .....but I am not running it, he is damnit! On top of all this I also took in two more remounts for this guy and I really could care less about ever doing ANY of his work. I would LOVE to give him his tanned cape back the damn form and all his money minus the form price and shove him over to the next guy down the road somewhere. The only thing is if i do he will badmouth me all over town. I have lost 2 nights of sleep over this guy already just worrying about how to handle this guy. His mount is one of the last ones I took in , who the hell does he think he is....what would you pro's do in this situation? I honestly do not think I'm gonna be able to please him. I am thinkn the only way to get out of the comp thing with him is not enter anything this year now, it looking like this will be my only option.
    UPDATED :::::: GOT IT DONE! Dork ears and rack cheated forward just like requested , still gotta retuck the nose again I see lol and adjust ......cant wait til this thing is out of the shop....I HATE the ears not forward but not back ....their in limbo so to speak.....like two satalite dish's. Hurry , hurry dry, dry ,dry ::) :D Had a hard time tring to hide the goofy papila on the outside corner of the mouth too!
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  2. verne

    verne Active Member

    Re: did ya ever regret taking a job on !

    :eek: ;D ??? :-\ :mad:
     

  3. fozziebear

    fozziebear New Member

    Re: did ya ever regret taking a job on !

    Well your allot of help Mike.......maybe I should send him your way ......huh?
     
  4. verne

    verne Active Member

    Re: did ya ever regret taking a job on !

    I`am not a professional : and I`am sure he would love the drive up here , but then again i would not have him showing up at my door to often.
     
  5. Re: did ya ever regret taking a job on !

    Tell him again that his cape is not show quality and that the pose he is wanting is not what you want to compete with. Plain and simple. You can mount another deer for the comp . You don't have to tell him that. That is your decision. Not his. Then mount his deer and get them out the door and be done with him.

    Bruce
     
  6. fozziebear

    fozziebear New Member

    Re: did ya ever regret taking a job on !

    Professional is a label we like to add to everything we do , if Billybob can call himself a pro so can you , you goofy cook lol , your work is up there with the some of the best Mike , do NOT sell yourself short like I did in this case!
     
  7. fozziebear

    fozziebear New Member

    Re: did ya ever regret taking a job on !

    He will be at the show......he will know if I compete with anything. The show is right in my backyard so damn near all my customers go ......damnit! I need to grow a set of vegitables when dealing with customers dont I lol !
     
  8. verne

    verne Active Member

    Re: did ya ever regret taking a job on !

    Thank`s ; I know you can handle it Rick , good luck.
     
  9. shammy

    shammy New Member

    1,021
    0
    Re: did ya ever regret taking a job on !

    Personally, I would not have mentioned anything about putting it in competition at all. Maybe at a later time if everything worked out fine. Now you are regretting it. Sometimes people can be a pain in the wazoo but without them we would not have any work. Be honest with him about the cape and tell him it is not show quality. Maybe he will understand. Maybe he wont at least you was honest about it. Explain to him that you have other clients animals ahead of him. or try to sneak it in someplace and get it done. But don't give him a date or he will be hounding ya. Good Luck, Its a bad situation. shammy
     
  10. BillFromPa

    BillFromPa Active Member

    Re: did ya ever regret taking a job on !

    Mount it, put it in commercial division and collect the check ;)
     
  11. Re: did ya ever regret taking a job on !

    I would tell him simply, "You are customer number #25, right now I am on customer #7.....out of fairness to my other clients, I have to proceed in the order they were brought in. If you would like to pay extra for a rush job, money talks and I will listen. If not, I will call you when the mount is ready."
     
  12. joeym

    joeym Jeannette & Joey @ Dunn's Falls

    Re: did ya ever regret taking a job on !

    Never, never, promise to put a customers work in competition. Since you've painted yourself into a corner, you may consider using a competition quality cape, and use his on one of his remounts...nobody will ever know but you.
     
  13. Clint

    Clint New Member

    Re: did ya ever regret taking a job on !

    It is as bad of a situation as you make. It will be allot easier on you if you nip this in the butt soon. I have allot of experience with hounding, impatient customers and in the past it made my life terrible. I would get a call from a guy pestering me about getting his piece done and I would say "I'm getting close, a few more weeks it should be done". So a rush to get it done before he calls again! Then in the meantime another call and another call! It seemed I was always behind the eight ball. Last year I made it a point to explain to the customers that there mount will take 6 months to a year to complete ,it could be sooner but I will call you when it is getting close. Now when a customer calls all I tell them is that I will call them when it is done and never give the a specific time frame, and if they have a problem (which most don't but a select few do) don't let it eat at you because if he doesn't ever come back you probably don't want him anyway.
     
  14. 3bears

    3bears Well-Known Member

    4,808
    171
    MN
    Re: did ya ever regret taking a job on !

    X2 on what Hill Country said. And if you get it mounted in time x2 on what Bill Motzer. Don't let it get you worked up it will be reflected in other peoples mounts. Good luck, 3bears
     
  15. GC424

    GC424 New Member

    Re: did ya ever regret taking a job on !

    22hrs and 18min LMAO Tell him that the cape is not show quality. if he wants to enter it in the show you would need to get a comp quality cape for an extra $$$$ and it would be an extra $$$$ to mount a comp piece because there are many more hours spent on it. If he goes for that then hope you get 1st ;D
     
  16. Mr.T

    Mr.T New Member

    Re: did ya ever regret taking a job on !

    Do as Bill suggested, put it in the novice or commercial division, he will be proud of that ribbon. And do your own comp deer. For the future, never,,never,, talk to much in front of the customer, never suggest more work for yourself.
     
  17. verne

    verne Active Member

    Re: did ya ever regret taking a job on !

    good advise T.
     
  18. fozziebear

    fozziebear New Member

    Re: did ya ever regret taking a job on !

    That info right there is what I will do from now on..........I havent heard anyone from Mi. say send him my way lol, c'mon someone's gotta think they can handle this guy. I Did tell everyone that it will be 6-12 months before I get it done....but i mentioned "MAYBE" .....NEVER SAY MAYBE! I also specifically said I probably will not use it anyway cuz I would like to do my own mounts just in case I do manage to pull a blue .....lol! THIS IS JUST ANOTHER "OPEN MOUTH INSERT FOOT SITUATION I PUT MYSELF IN" No matter how clear I was with him he only heard what he wanted to hear and went with that. I can tell you right now if I brought him his stuff right now I would NOT loose any sleep over it ! Hopefully I can get his form by tomorrow and just get it done. He demands he be there during the mounting process so he can tell me to do the ears incorrectly too......so I guess I have to get the mount to that point and call him so he can be there when I possition the ears ....My gosh this guy makes me want to go get a job and punch a clock and work for someones else !!!!!!!!
     
  19. Mr.T

    Mr.T New Member

    Re: did ya ever regret taking a job on !

    Once in a while, you have to hold the customers hand. One tip I was taught by my old sales coach, RIP Fred Hass bless your heart,,, was to never say the word "maybe" to a customer. Because the customer will take that as a yes. And they always do. And never volunteer any special service that you would not give to all the customers. Keep the sale short, sweet and simple, and shut up. Now buddy, knowing you,, we are going to have to work on that last part. ;-)

    In my sales days, I had customers I could not stand to service, but I changed my attitude to work with them, they took a little more of my time, and I put on a convincing fake smile, and it always paid off. They were, who they were. You just take it in stride and make them fit. They turned in to some of my best customers once I learned how they ticked.
     
  20. verne

    verne Active Member

    Re: did ya ever regret taking a job on !

    That wouldn`t sit well with me having a customer telling me what to do with the ears while i was mounting it ; what else will he what you to do to the mount tell him to E-mail you a pic of a deer with the ears the way he wants them , you can always use Mc Kenzies half back buts with liners.they are in between like he wants them.