I had a very small order late last week that got split up for shipping. One came from NC the other from TX even though I asked to ship from the same warehouse. I made one quick call and without me even asking they refunded the extra cost of shipping. I want to say thanks for being easy to work with. Your team has always been very pleasant on the phone and helpful with questions i somethimes have. I am not a "big" customer just a small guy and they are willing to take care of me. Mistakes happen with everybody in every business, Mckenzie so far has made right with me everytime there was a mistake. Anyway I just wanted to give the a 2 thumbs up for customer service.