Hey everyone! Well, it's ALWAYS something, isn't it?! I just wanted to give everyone a heads up about a PayPal scam that I have fallen prey to today. This didn't happen to me with anyone on this site, but it could absolutely happen very easily on this site. It never crossed my mind that people would or COULD do this, but here goes. On January 31st, I sold several items to the same customer. I always ask to be paid thru PayPal (since it seems safe, right?). The person asked for my PayPal email and I gave it to them. They sent the money to me as "friends and family" which I did NOT ask them to do, but honestly when I saw it, I thought, "cool, I don't have to pay the PayPal fees!" The transaction was for $110. Later that evening, they purchased another two items from me for a total of another $325--same deal, sent the money to me thru PayPal as "friends and family" and, again, I thought "cool, no fees!" I packed up and sent the items out right away, in two separate packages (one tracking number for each corresponding PayPal transaction) and even purchased shipping insurance on my dime since the items were somewhat costly and I didn't want to have to worry that they would get damaged in the mail. I never gave it another thought. Fast forward to this morning. I wake up to an email from PayPal saying that the buyer had filed an "unauthorized payment" claim for the $110 transaction. It was immediately followed by another email from paypal saying that the $110 payment that was made to me had been reversed, and sent back to the buyer. Normally, the seller has a chance to dispute the claim, but not in this case. This was followed by a third email from PayPal stating that the buyer had also filed another "unauthorized payment" for the second transaction of $325. I logged into my PayPal account and was able to provide info on this claim, so I provided the tracking number, buyer's shipping address and carrier info. After that, I decided to get on the horn and call PayPal to see what the heck was going on. The guy I spoke to from PayPal said that there was absolutely NOTHING I could do about these payment reversals, because the payments were sent as "friends and family" which does NOT offer any seller protection. I told him that I have emails from the buyer proving that they indeed sent the money to me to purchase items, and I can even provide the tracking numbers (which show that the packages HAVE ALREADY BEEN DELIVERED.) The guy went on to say that there's nothing PayPal can do about this, and that the second payment of $325 would also be reversed and sent back to the buyer because it, too, was sent as "friends and family". Since there is no seller protection for "friends and family" transactions, providing proof of shipping/delivery is a moot point. He said that the buyer wasn't "disputing" the fact that the merchandise wasn't received (because the tracking evidence proves it was received), rather the buyer was simply disputing that the transaction was "unauthorized" by them. So, long story short, if someone pays you thru PayPal as "friends and family" or as a "gift" and you ship the merchandise to them (making every effort to cover your butt with tracking numbers, etc) it doesn't even matter. They can take their money back even after having received the merchandise and there's not a dang thing you can do about it. On a side note, as a buyer I have sent payments as "friends and family" to sellers with whom I have dealt previously and trust, and when I do this, PayPal always gives me a warning that there is no BUYER protection by paying this way. But apparently that is not the case. So, learn from my $435 mistake and be very careful when buyers pay you thru PayPal as "friends and family". It may seem like a gesture of kindness on their part by saving you from having to pay the PayPal fees, BUT they can get their money back after receiving the items, even if you have all the proof in the world that the items were delivered to their door and it was a legit transaction.