I just received an order from Frozencritters, and I honestly couldn't be any happier with it! Everything arrived still cold, in perfect condition, and was so carefully packaged that I almost thought it was store merchandise rather than dead animals! In addition to the perfect order, Steve is just a really fantastic human being! His communication is wonderful and I really enjoyed getting to know him. I bought these critters sight-unseen, and would do so again a thousand times from him! Thank you so much, Steve! You're the best!! I'll definitely be back for more very soon!