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Really Mckenzie????

Discussion in 'Fish Taxidermy' started by Bryan Russell, Mar 15, 2016.

  1. Bryan Russell

    Bryan Russell Active Member

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    I ordered 5 lb of dry powder for $13.
    It was shipped in a 8x6x4" box for freaking $17????
    I have questioned them many times in the past, I can't get , III can't get no , no satisfaction.
    I throw the BS flag..............
    Rant (and dealing with Mckenzie) over and out.
     
  2. Bill Yox

    Bill Yox Well-Known Member

    I never understand the (lack) of logic when people question why the shipping and handling exceeds the cost of the item, as how is that McKenzies fault???
     

  3. Bryan Russell

    Bryan Russell Active Member

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    My logic is it does not cost $17 to ship 5 lb in a very small box, that is my logic. That was noted in the box size and the weight I posted originally.
    I ship all the time all over the country and I'm fairly familiar with cost associated with shipping.
     
  4. Have you considered taking the unopened box to the same shipping company,and see what it would cost to ship it back.I live in Iowa and have a shipping company that ships very reasonably.I just got 1 box 3 deer mannikins,3 duck forms,eyes etc.$250.00 shipping was 12.00.Mckenzie ships as cheaply as is possible.you live how far from a warehouse?THe farther the package goes the more it cost ask UPS they are very expensive.
     
  5. Bill, it's possible because all you have to do is check on what the actual shipping charges are by looking them up on the UPS website. Most Mckenzie boxes are almost double what the actual shipping costs are, depending on where you are in the country. I had a crate shipped from them that they charged my card over $900 for shipping. I called them and pointed out that actual shipping should have been around $475. They lowered the shipping cost to what it should have been. The point is, you shouldn't have to go through all that crap all the time. Until they stop ripping everyone off, I'll only use them when I have to. Their loss, not mine.
     
  6. Bryan Russell

    Bryan Russell Active Member

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    Bingo!
    I have a bigger and heavier box from another supplier further away and the charge was $11.
    I don't mind shipping and I know its expensive, But as AMRE2ME2 said, I shouldn't have to gripe to get my $$ back.
    This has happened too many times. I refuse to just sit back and say "That's what they charge so it's ok" because its not. Other companies don't do this to me.
    I have been a customer of theirs since 1974 when they had a 4 page catalog and the Mckenzies actually took the orders.
     
  7. I agree. I just placed one of my 1st big orders with them for tool and such and they hit me up with $75 S&H Fee. That's absurd. I have done enuff shipping over the last 20 yrs to know that that IS in-fact a highly inflated fee if I look at the UPS S&H Fee Chart from zip code to zip code. That's where they make their money folks.

    So who else as a alternate supplier do you guys recommened instead perhaps?
     
  8. George

    George The older I get, the better I was.

    OK Archer, now play fair. I want you to take those items, SANS BOX, to UPS and ship them. UPS won't take them, will they? Take them to s UPS Store and let them wrap and box them. Now add those weight/size/distance fees and tell us how that works out. Better yet, go to a box outlet and price the cardboard box and bubble wrap. Even better, order those exact same products from multiple suppliers and tell me what the combined shipping cost was. Did you get the same discount on that large order from another supplier? Did you accrue a $100 shipping discount with the other supplier? When you placed the order, did or did not the lady specially ask you "Is shipping UPS all right?" If it was a small single item, did you ask for USPSCBulk shipping instead?

    Furthermore, I don't want to hear how much shipping is costing YOU. If you're a professional businessman, you font pay anything for shipping. Shipping costs go up every year and so should your prices to compensate for that increase.
     
  9. Cory

    Cory Keep an eye on quality!

    I always thought paying for shipping was part of doing business. It's added into my totals for what I charge. I know its a service, and I darn well can't drive to either location and back for what the shipping charges are. Not only that, if I had to drive to and back from the supplier each time, I darn sure am not getting any work done in the shop. At $60/hr shop rate, and a 10 hr round trip (I'm not that close), it sure does seem cheap to me. Even with cheaper gas prices, I'm betting those big brown trucks they use to deliver material are not making 35 mpg. As always, if you don't like what you are seeing on the tv, turn the channel. If you don't like how the supplier handles your shipment, use another one. No need to bash!
     
  10. Bill Dishman

    Bill Dishman Well-Known Member

    Drive to McKenzies, pick up your box, drive home. Now tell me how much you saved on shipping.
     
  11. WildlifeLady

    WildlifeLady Member

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    Ohio
    Did you order from the McKenzie catalog? I know that anything I order from McKenzies is inexpensive for shipping from PA to Ohio, but when I order from Van Dykes, the shipping is extreme from the Dakotas. Van Dykes now asks if you want shipped best way to save costs. Even though they have merged, you're still paying separate shipping charges for each company. (McKenzie, Van Dykes, Jonas, WASCO) Just a thought, wait until you have a bigger order, offset the costs of shipping too.
     
  12. R.J. Meyer II

    R.J. Meyer II Member

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    Brian, totally your fault. First off they will ship US postal service and it will be cheap but take quite a while. Since you ordered only a small 5lb item I would guess you were in a hurry to get it so you didn't go USPS. Give me your zip code and where it shipped from along with the box size and I can figure it out for you. .QUESTION: If you had ordered a Pinking machine at $204.00 (6 lbs) 7 x 7 inches and the shipping was $17.00 would you complain then? Hell using that logic if they shipped you an empty box they would owe you money...............................
     
  13. Hey at least you guys have an option or 2. Being up here in Canada there are very few to choose from. Try getting stuff across the border!
     
  14. tomdes

    tomdes Me my dear and Fall BAZZ!!!

    So it's like using the ATM and taking out $20 and paying the $3 service charge, if you take out $100 it doesn't sting so bad... So next time put in a bigger order, and you won't be on here complaining..
     
  15. The shipping charges I get from mckenzie always seem to be reasonable. Never been hit with these outrageous changes yall speak of.
     
  16. R.J. Meyer II

    R.J. Meyer II Member

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    Once again instead of bitching run the numbers .....if Mckenzie overcharged you we will all see it here and agree. What are the Weight, Dimensions and zip code of shipper and recipient ?? This is a no brainer. Either they did or didn't . Put up or shut up as they say................................. ::)
     
  17. davehyer

    davehyer New Member

    I have a UPS business account that use to ship rugs and whatever else needs shipped. the price I pay UPS to pick up at my shop is always much less than what I pay to have merchandise shipped to me from mckenzies. The extra charge is mcKenzies charge to cover their shipping materials and labor.

    Sometimes it seems a little much, They are usually very helpful if you ask, if you don't ask you get what you get.
     
  18. wick

    wick New Member

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    Don't feel bad, I just paid them $97 to ship two nilgai shoulder forms 132 miles. A much bigger order from Louisiana was only $48.
     
  19. George

    George The older I get, the better I was.

    Such sad stories. I just got in a $380 rock that cost me $350 by truck. And the moral of the story? Well, I didn't have time to screw with making a rock and McKenzie had one that had been made for the form I was intending to use. NO ONE ELSE HAD ANYTHING CLOSE. So my customer had to eat that $730 rock. That's what you do if you intend to stay in business.
     
  20. 3bears

    3bears Well-Known Member

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    MN
    There you go with that logic thing again George. People don't seem to be able to understand that it is part of being in this business. I'm speculating that sometimes when folks cry about it is when they are ordering for something they either underbid or it is for their own mount. Here is a novel idea, order your own stuff as well as typical supplies at the same time as customer supplies and then it isn't such a shock.