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Customer taking item without paying in full

Discussion in 'The Taxidermy Industry' started by joe511s, Dec 31, 2017.

  1. Bill Dishman

    Bill Dishman Well-Known Member

    id take the bear in for repair and then not let him take it until the entire balance was paid.
     
  2. msestak

    msestak Well-Known Member

    9,169
    2,180
    Erie, PA
    since you have a receipt / contract, demand payment in full when he returns after the repair is made. keep the rug out of sight, if possible. if he grabs it and walks out then call the cops and have him charged with theft.

    its up to you. stand up or play dead.
     
    Tims likes this.

  3. DL

    DL Well-Known Member

    Just explain you can’t keep doing business like that. You have bills that have to be paid. If you’re not willing to do that then charge more just for him. We’ve all done it at some point and we know we always loose.
    I learned a lesson here by sending out a gifted duck before I got paid from someone begging for a bird. Never got paid.
     
  4. pir^2h

    pir^2h Retrievers give you the bird

    In cash!
     
    John C likes this.
  5. FishArt

    FishArt Well-Known Member

    That ain't going to work, he's going to want to see the rug before making final payment. BUT, I'd handle it similarly (except for the fact I too would have never let him out the door w/o final payment!) First off, I wouldn't look at this as a negative. Look at it positively as now you have the opportunity to get paid in full! Simply put, when it's done give him a call to let him know and also let him know his final balance due. You'll find out his stance right there on the phone. Personally, I'm not sure WHY he would think he shouldn't have to pay his balance or WHY you would think it's ok??? Now, if it' the quality of your work that he's not happy about, then that's something you'd have to handle on a case by case basis. Foreign territory to me. But, my policy on my quality guarantee is you can have your money back in full if you're not happy, but you don't get to keep your fish or animal too! Never had a single person take me up on that guarantee! Your cheap prices as mentioned certainly attracts a different clientele!
     
  6. ortegageno

    ortegageno Active Member

    1,557
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    NM
    Why did you let him take it before full payment, looks like he screwed you twice and liked it and is coming back to bend you over again.
    1st screw was the $600 price
    2nd screw was not paying all 600
    3rd screw is , well you tell us how that worked out.
     
  7. GregJ

    GregJ Active Member

    2,452
    17
    I don't get it. Call him to let him know when the repainting is done and tell him to bring the amount owed. When he shows up show it to him. If he wants to take it without paying the balance tell him you cannot agree to that. If he picks it up and walks out without paying that's no time for a physical altercation or attempt at detention or recovery. Simply let him know you are calling the police to report the theft, pick up the phone and do so.
     
    msestak and FishArt like this.
  8. My mom doesn't take anything till its paid for!!!!!!
     
  9. Joe511s, how did the story end?!?!?
     
  10. byrdman

    byrdman Well-Known Member

    6,307
    353
    send him total bill tell him he needs to mail a check after check clears then tell him he can pick up bear otherwise cash in hand before he sets foot in your door meet him in driveway lock your door behind you
     
  11. Trophy Specialist

    Trophy Specialist Active Member

    Unreal....I would never consider allowing a mount to go out the door without receiving payment in full first. If someone tried to remove a mount from my premises without paying for it then I would have two options: Stop him or her in his tracks by making a citizens arrest for attempted theft and detain him until the police arrive to take him away to jail or just call the caps and have them track him or her down and arrest him for theft. I once had a client on my fishing charter boat start a fist fight with his partner over who caught the biggest fish. I had to break up the fight and end the charter early. When we got back to shore he didn't want to pay me for the charter so I told him that if he didn't pay for the services that he received that he was committing felony larceny and that I would detain him until the police arrived and would also have him charged with assault for the incident on the boat too. He paid me.
     
    msestak likes this.
  12. If you let a mount walk out the door without being paid in full, you just adjusted your price to what they have already paid.
     
    joeym likes this.
  13. Richard C

    Richard C Well-Known Member

    1,664
    133
    Joe511
    That's a real cheap bear rug , 600.00. Curious , How much are your deer heads ????????
     
  14. WLELTD

    WLELTD Active Member

    588
    58
    grow a set and tell the guy you want paid ,what the heck is the matter with you
     
    rogerswildlife and FishArt like this.
  15. Richard C

    Richard C Well-Known Member

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    I guess we are not going to find out the final outcome , or the price of his deer heads. I have a feeling he is in one of those "I can't get that price in my area locations"
     
    rogerswildlife likes this.