Within about 30 mins and a handful of messages, we were able to get all the details all worked out for an exchange of about 18 skulls and 20 porcupine feet. The tracking number was provided and it shipped in perfect timing. Although the summer weather was against us, I will say that crhine was prepared!!! The packaging was totally insulated and shipped with a cold pack. When I arrived home after work, it was still chilly! Totally recommended for prompt conversation awesome and shipping and packaging. Thanks! Looking forward to another future exchange!