Rick Carter brought up this subject on another thread and I thought it might be a good topic to post a new thread for discussion. In this day and age I get more and more requests for e-photos of my fish replicas before shipping them. I hate doing it for various reasons. Among them being it's time consuming to get quality photos so IF a customer talks me into it I usually explain to them that these cell phone pics aren't picking up the colors (blah blah blah) so your fish will look even better when you see it in person. Usually that works fine for some customers. But I prefer not sending any pics at all. The biggest problem is opening up the door when they see those pics for changes. Occasionally I get a customer that wants to tweak things a little bit. On the flip side, I'm a tad worried that if I don't let them see pics beforehand and for some reason they don't like something then we're talking a possible dissatisfied customer or wanting to send it back for fixing. And shipping it back again. Not cost-effective for that. It's not a problem really for local business because I just flat out tell them that I want to see the look on their faces when they see it and that mindset always works for me. It's just now I've gone to nearly 100% shipping replicas. So, the photo thing ahead of time before shipping is something I do on a case by case basis. It hasn't created any real problems yet, but I prefer to set specific rules in my business and this has been one area where for me it's tough to have a rigid rule. How do others handle non-local mounts and today's world of sending pre-photos of everything? Yay or nay? And if so what do you tell your out of area customers and how do you handle things?