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November Shipping Tip (damages)

Discussion in 'The Taxidermy Industry' started by Monty Hoffstrom, Nov 12, 2020.

  1. Monty Hoffstrom

    Monty Hoffstrom Member

    Follow these 5 steps to offset damaged freight costs:

    • If possible, open the crate or box while the driver is on site
    • If damaged, do NOT decline the freight (hard to argue your case without a claims rep on site to inspect the mount)
    • Sign for the freight as damaged, (damaged horns, ripped ears, torn hide, etc.)
    • Take quality pics with close up shots of the damages
    • Get first and last name of the driver
    • Contact your freight rep immediately after delivery
  2. James Marsico

    James Marsico Well-Known Member

    If the shipper did not use a authorized shipping and packing location to box or crate then UPS and FED EX will not pay no matter what. If the box contains taxidermy mounts of any kind then UPS AND FEDEX will not pay no matter what except maybe a little IF they packed it but only after refusing the first claim request. It specifically states both these facts in their fine print rules, look it up or ask them.. They will however still sell you the insurance.
    Mudbat likes this.

  3. Monty Hoffstrom

    Monty Hoffstrom Member

    Hello James,

    Are you referring to UPS and FedEx parcel/package or UPS and FedEx FREIGHT service shipping via semi truck?
  4. Mudbat

    Mudbat Well-Known Member

    None of them will cover one of a kind stuff. But like said they will take your money if you wanna insure it.
  5. Monty Hoffstrom

    Monty Hoffstrom Member

    Added insurance (all-risk or full replacement) will cover the value of what it's worth on the market. They aren't going to cove a $20,000 Safari hunt with meals and lodging but if you lose a mount that you can prove is $4000.00, such as a full body big game mount. They will cover it if you select a trucking company and add all-risk insurance which is only about $40.00 extra dollars added to your freight quote. Carrier liability policies vary from carrier to carrier. Some don't pay much and others pay more.
  6. James Marsico

    James Marsico Well-Known Member

    Fed ex and ups will not pay a dime for damage ever unless packed by a authorized agent. Both will not ever never pay for taxidermy mount damage. It's in their fine print. Call a ups or fed ex store and ask them to look it up for you. It's there and they both go by their rules. Again they both will still let you buy their insurance.
    Mudbat likes this.
  7. Jerry Huffaker

    Jerry Huffaker Well-Known Member

    James is correct, they will NEVER pay. I've been through it more than once I don't even try anymore.
  8. BowDeadly

    BowDeadly "LIFE IS GREAT" It's better with a bow

    That's just what they want. My buddy has had them in court twice. Damage to 2000.00 worth of damage to bottled lure and a set of sheds. He won on the sheds, forklift prong went through the wood crate.$1800.00 paid.