I sent a large portion of my hides off to the tannery this year for the first time. I chose Microtan in Bluemound Illinois based on some ads I saw in taxidermy today and after speaking with them on the phone. At that time their website said that they’re going around town was 4 to 6 months. I was a little late in the game getting my stuff sent off so it was not until early February that I got it out. I paid the 50% mark up to expedite three hides, had one sift tan, and 13 other hides. Each of my expedited ads came about 30 days give or take after paying the expedite fee and I was very pleased with the end product. But I called to check up about two weeks ago and did not receive very reassuring news. Tried calling Thursday, Friday, and today and haven’t gotten an answer. I understand now that when they said 4-6 month turn around time that meant that the stuff that they were shipping out at that time had been there for 4 to 6 months, not that if you sent them something that day it would be 4 to 6 months until you got it because now their website says 6 months +. I had planned on using them for basically all my hides this year but the way this is going if I can’t get them to answer or take care of me I’m going to use old barn. If I could get then to answer I would tell them that if they can’t get me my hides back in 2wks then they will need to just ship them back and refund me the $ I’ve bc already paid on the balance (which is only $300 short of being paid in full). any advice on how to get my stuff back ? Deer season in Kentucky is fastly approaching and I still have 13 customers who I promised we get their stuff back in less than a year?