You can just about forget trying to order by phone from them. Been trying for 4 days going back to last Thursday. Just goes to recording telling you to hold or leave number. I have left number in past and either never get called or be 3 to 4 days before they called. Invoices totals rarely right. Either short or to much as to what UPS shows on COD delivery. Sometimes off a penny and others times 3 or dollars. Gonna have to start shopping around for another supplier.