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Discussion in 'Beginners' started by tippy, May 10, 2022.

  1. tippy

    tippy New Member

    can anybody tell me whats going on ay mckenzie? i cant get them to answer the phone or call me back? ive been trying for 4 weeks to get info on a overdue order. cant even get them to answer email or voice mails? getting very frustrated with them. is this the norm with them?
  2. crablover

    crablover Well-Known Member

    McKenzie's issue can be totally blamed on Joe Biden and his f'd up policies. It has caused the owners of McKenzie, LLCP, to adjust to Biden's dire economic plan. Any and all materials used in this industry that are by products of petroleum have been severely effected due to the crooked, mentaly challenged idiot in the white house
    bhymel, woakley144, John C and 6 others like this.

  3. Jean M

    Jean M Well-Known Member

    In the past, I have had no issues doing online orders.

    More recently, I had an order in process for a couple of weeks without any confirmation , sent an Email with no response for several days. It takes long enough for packages to get here, and clear customs to enter Canada as it is, so I called them to find out what items might be the hold up.
    I was on hold for only a few minutes.
    Was just one squirrel body, that would take another 7-10 days to produce, so I said to cancel the squirrel. I can carve one or reorder some other time.
    Apparently the rest could be shipped the next day. (Friday) but I still haven't gotten any confirmation of that. We'll see.

    I feel for those of you trying to run a business at this. My inconvenience is your angry customer.
  4. Frank E. Kotula

    Frank E. Kotula master, judge, instructor

    Give it a break we’re all going through this . Deal with it and in time like a yr or more you might be back to some normalcy. Otherwise like me drink a bottle of good scotch while you wait, it’s worth it!
    Mudbat, 3bears, tem and 5 others like this.
  5. Tanglewood Taxidermy

    Tanglewood Taxidermy Well-Known Member

    It recently took 9 days for Research Mannikins to send me an artificial turkey head when normally it would take 2 to 3 days. I was prepared for it.
  6. Jean M

    Jean M Well-Known Member

    Hello Frank,

    I didn't mean to sound like I was harping on about supply chain issues.

    Was just sharing my experience.

    You are right, we're all in this together, and it's a LOT bigger than the taxidermy industry. Regardless of your political stripe.

    The manufacturing company I work for has been dealing with this for well over a year, 6,8, 9 or more month lead times for components that we cannot just make in-house.

    I can live without a squirrel body. My only frustration is that the communication is lacking.
    Frank E. Kotula and drob like this.
  7. BowDeadly

    BowDeadly "LIFE IS GREAT" It's better with a bow

    That's correct COMMUNICATION, was told one thing and they did another. I guess Bidens fault ?
  8. Jean M

    Jean M Well-Known Member

    My order is en route. Always makes me chuckle that it first goes to Miami Fl. before heading to Canada. Should see it in about a week I'd guess.
  9. 3bears

    3bears Well-Known Member

    I don't like scotch but I do like your advice here and I'll enjoy other adult beverages instead.
    Frank E. Kotula and tem like this.
  10. Haha, I may still be learning, but at least I’m in the province next to you and could probably do a decent job without the hassles of you waiting for the US customs, postal, etcetc :rolleyes::p
    Jean M likes this.
  11. Terry Bennett

    Terry Bennett Well-Known Member

    Scotch is good for cleaning out your airbrush
    Frank E. Kotula and 3bears like this.