I needed four bears rugged asap so I sent the four bears to made into rugs to Northern Pines Taxidermy and wholesale rug service in Howard City Mi. I heard good things about their product and esp. their great service here on this site. I talked to the foreman on the phone before sending them and he assured me I was making a great decision trying them. I asked for rush on two of the bears and paid hundreds of dollars with a credit card and received great service, best ever, just weeks instead of months. HOWEVER when I opened the box I was in tears very soon. Very poor work in my opinion, all twisted feet and all the claws sideways, the heads stretched off the center from the tails by over 6", hot glue exposed on the felt in the feet area, straight line trimming, you can place a ruler from the arm pits to the back feet, the legs all stretched and trimmed like narrow tubes, uneven flank dying, the felt bunched up unevenly around feet. I called Steve and left a message and he promptly returned my call and said to send the rugs back to be fixed, well..... I didn't have the time for that, these were rush jobs I had promised on his promise. I sent Steve photos (I took many photos) of his companies work I was unhappy with via email, he didn't respond to those. I redid them both the best I could myself at once by cutting away the backing and felt, etc. re soaking them, resewing, etc. etc. all the time upset and loosing money. I have sent them out now to clients and they are happy but I was never happy with them. I asked him to not touch the other bears and the bobcat he still had and send them back as is; he did at another $45.00 shipping on my card. Got them today. Anyway thats my experience with their rug service; take it for whatever you think its worth. I was going to just let it go but this has really upset me. Maybe I am just to picky? I charge 200. a lin. foot for black bear rugs and have many repeat clients but in my mind I have to deliver what I charge for.